Expert Presenters to help you RESTART
Keynote: "Building a RESTART Mindset"
Watch a video intro of what Joe will speak about at the Summit
From the very beginning, he’s been passionate about entrepreneurial growth. Early in his career, Joe worked with Stephen Covey, teaching “7 Habits” and “Principle-Centered Leadership” on four continents. He partnered with extraordinary leaders in world-class organizations, and he learned a ton.
Through this process, Joe discovered that he loves working with small and mid-sized entrepreneurial organizations. So, Joe and his partner created a simple process to develop and implement business growth plans. They worked with hundreds of clients and made a positive impact on organizations around the country. They also wrote a few books such as Prioritize!, On the Same Page, and The 1 Hour Plan for Growth.
But, Joe knew there was more. So he partnered with EOS Worldwide and became a “Professional EOS Implementer” to bring even greater value to his clients.
Spader Business Management
Jim McCann has served as a trainer and facilitator for Spader Business Management since 2006. He is an instructor for Spader’s Parts & Accessorie Management and Total Management 1 Motorcoach workshops and facilitates 20 groups in the motorcoach industry.
TOPIC: Building Your Plan (In Two Parts) All of us from time to time would like to make changes in our company, but seldom have the time. As we begin to restart our operations, this session will take a close look at our vehicles, drivers and internal staff. It is not going to be easy to climb out of the current morass and we have a backlog of creditors. So, let’s analyze how we bring our assets back to work with a minimum burden on capital using a simple formula that we can put to work today.
Speaker, Sales Trainer and Author
Jim has been directly involved in "business-to-business" selling for over 35 years. Six of those years were spent successfully selling the largest computer systems for the Data Processing Division of the IBM Corporation. During Jim's prestigious IBM career he earned several awards including the coveted "Golden Circle" designation annually awarded to the top 5% of their international sales force.
In 1982, Jim founded his advanced sales training and consulting company. Since then, Jim has conducted over 2,500 presentations or consulting days for 500 companies providing a career average of five events per client. Over 90% of Jim's clients utilize his services more than once.
TOPIC: You Can Always Sell More! Increasing Sales and Your Competitive Advantage in Today's World This insightful session takes a look at the unique characteristics of services and their prospective customers, and how you and your sales team can turn more prospects into clients and keep them through a “better reality”. Quality, speed and price becomes the focus after a closer look at who determines the quality of our service – the industry, ourselves, or the customer.
Watch a preview of Jim's presentation on YouTube.
Watch Bruce give a preview of his upcoming session at the Summit.
Two-time Operator of the Year in the Chauffeur Service Industry and 20 year industry veteran, Bruce Heinrich, began his guest services career at the Ritz Carlton Hotel and as a chauffeur at CLS Transportation in Los Angeles. In 2000, he returned to his hometown of Kansas City where he founded LEADER Worldwide Chauffeur Services with a borrowed car and a cell phone. Renown for their chauffeurs and quality service standards, Bruce opened up his playbook for the industry with PAX Training.
PAX is a customizable, cloud based solution to train drivers in safety, customer service and best practices. PAX Training is the foremost authority on industry standards and strives to raise the level of service, operational efficiencies and employee engagement for transportation companies of all sizes. Learn more at PAXTraining.com.
Topic: Creating a Culture of Customer Service - Deliver more than passengers — Deliver an experience!
James explains how his session will help operators build the right team going forward.
James is a seasoned entrepreneur with a background in Customer Service, Technology and Training. This diverse background helps give him a unique perspective in his current role as President of PAX Training. In keeping with the ever evolving growth of the Ground Transportation Industry James lead development of PAX's line of Motor Coach Driver training available now to all new and existing PAX Members.
PAX is a customizable, cloud based solution to train drivers in safety, customer service and best practices. PAX Training is the foremost authority on industry standards and strives to raise the level of service, operational efficiencies and employee engagement for transportation companies of all sizes. Learn more at PAXTraining.com
Topic: Building the right team - Why having the right people on the bus is more important than ever