UMA.orgUnited Motorcoach AssociationUMA.orgUMA.org
United Motorcoach AssociationWelcome

UMA.org

Join Now!
About UMA
Industry News/Press Releases
Consumer Help
Membership Directory
Bus and Motorcoach News
Motorcoach Expo
Industry Products and Services
Become a UMA Member
Members Only
Home

Comments of Questions? Contact Us


Click here to learn how UMA Members can get the .travel domain name!


UMA Affiliations



Learn More About...
Advantages of Motorcoach Travel | UMA's Consumer Guide | Locate a Motorcoach Company | DOT Safety Ratings | Student's Guide

UMA's Consumer Guide
to
Purchasing Professional Motorcoach Services

1. SAFETY & OPERATIONAL CHECKLIST:

Operating Authority

  • Operator should provide proof of current operating authority from the *Federal Highway Administration (FHWA) if your trip will cross state lines. Some states also require their own operating authority if your travel does not cross any state or international boundaries.

      * Note: The Interstate Commerce Commission was eliminated by Congress at the start of 1996. It's safety and carrier certification responsibilities have now been transferred to the FHWA within the U.S. Department of Transportation .

Insurance

  • Operators should be willing to provide proof of valid, current insurance coverage for any vehicle which might be used. The insurance must provide $5 million per incident minimum liability if the carrier is authorized for interstate service by the ICC (now the USDOT).

Vehicle Inspection

  • Look for proof that the vehicle you will be using has passed a complete mechanical inspection within the previous 12 months. Most states will issue decals or reports to be placed on the coach indicating the date of a successful inspection. If the carrier's state does not require a periodic inspection, look for a decal issued by the Commercial Vehicle Safety Alliance (CVSA) or, at a minimum, a copy of the operator's own annual inspection form for that vehicle.

Company Inspection

  • Operator should NOT have an UNsatisfactory USDOT Safety Rating. Some operators, however, may have not been yet been rated by the USDOT. You may call the USDOT to ask about a carrier's current safety rating. You may also check the carrier's record online using the USDOT's new "SAFER" (Safety Fitness & Electronic Records System) database for the carrier's safety profile. We caution, however, that the SAFER system is acknowledged by USDOT to contain some errors.

Driver Licensing

  • All drivers must possess valid, current "commercial driver's licenses" or "CDLs" at the time of your trip. CDL's are issued only after drivers have demonstrated their ability -- through skills and written tests -- to control the type of heavy vehicle they will be using on the job.

Emergency & Breakdown policies

  • Ask about any affiliations with state or national professional associations or emergency aid organizations which might be expected to assist in the case of a mechanical breakdown or other complication during your trip.

Subcontracting Agreements

  • If the motorcoach company will not be providing all of the vehicles needed for your journey, ask your prime operator about other companies which might be used to augment his vehicles. Ensure that the subcontracted company also provides satisfactory answers to each of your checklist questions.

Read Part II: Motorcoach Shopper's Checklist


UMA.org - Home | Join Now | About UMA | Industry News/Press Releases | Consumer Help | Membership Directory
Legal Information | Bus and Motorcoach News | Motorcoach Expo | Industry Products & Services | Become a UMA Member | Members Only

113 S. West Street, 4th Floor    Alexandria, VA 22314-2824
Phone: 800-424-8262 / (703) 838-2929     Fax: (703) 838-2950
Email: info@uma.org

Web Design and Development by Americaneagle.com